Afeez Tella

Cybersecurity Professional with Banking Operations Expertise

About

Highly motivated Cybersecurity Professional transitioning from a strong foundation in financial services, leveraging 3+ years of banking operations experience. Certified in cybersecurity from Google via Coursera, adept in risk management, threat analysis, and applying industry-standard security frameworks. Eager to apply a unique blend of customer service, problem-solving, and technical expertise to secure business operations and sensitive information.

Work Experience

Banking Agent

First Bank of Nigeria

May 2021 - Present

Lagos, Lagos, NG

Managed diverse banking operations and client interactions, ensuring secure financial transactions and upholding service integrity for First Bank of Nigeria.

  • Processed an average of 100+ daily financial transactions, including deposits, withdrawals, and transfers, maintaining a 99% accuracy rate to mitigate discrepancies and potential fraud.
  • Educated over 500 customers on secure banking practices and digital transaction safety protocols, proactively reducing potential fraud incidents and enhancing client awareness.
  • Identified and escalated suspicious activities and potential security breaches in strict compliance with banking regulations, safeguarding customer assets and institutional reputation.
  • Resolved complex customer inquiries and operational issues for over 200 clients monthly, improving client satisfaction by enhancing the efficiency and security of their banking experience.

Education

Animal Nutrition and Biotechnology

Ladoke Akintola University Of Technology-Oyo

Sep 2010 - Jun 2018

Oyo, Oyo, NG

General Studies

Fanlot Comprehensive High School-Lagos

Sep 2000 - Jun 2006

Lagos, Lagos, NG

Certificates

Play It Safe: Manage Security Risks

Google via Coursera

Jan 2024

Foundations of Cybersecurity

Google via Coursera

Jan 2024

Skills

Cybersecurity

  • Security Audits
  • Information Security
  • Ethics in Cybersecurity
  • NIST RMF
  • Risk Management
  • Threat Analysis
  • SIEM Tools
  • Security Frameworks
  • Vulnerability Assessment
  • Playbook Development
  • Data Protection
  • Incident Response

Business Operations

  • Financial Services
  • Banking Operations
  • Customer Service
  • Fraud Detection
  • Compliance
  • Operational Efficiency
  • Problem Solving
  • Data Accuracy